Blog News
Copilot is now included in Microsoft 365 Personal and Family
Since we launched Microsoft 365 (formerly Office 365) to consumers in 2013, we’ve steadily delivered new apps, features, and benefits to our subscribers. These include advanced security with Microsoft Defender, creative tools like Microsoft Clipchamp, and countless enhancements to Word, Excel, PowerPoint, OneNote, and Outlook.
The post Copilot is now included in Microsoft 365 Personal and Family appeared first on Microsoft 365 Blog.
Automate Your Network Management With Cooper Bots Quick Actions
IT teams often spend significant time troubleshooting network issues. Downtime caused by network failures not only disrupts client operations but […]
The post Automate Your Network Management With Cooper Bots Quick Actions appeared first on Datto.
Innovating in line with the European Union’s AI Act
As our Microsoft AI Tour reached Brussels, Paris, and Berlin recently, we met with European organizations that were energized by the possibilities of our latest AI technologies and engaged in deployment projects. They were also alert to the fact that 2025 is the year that key obligations under the European Union’s AI Act come into effect, opening a new chapter in digital regulation as the world’s first, comprehensive AI law becomes a reality.
The post Innovating in line with the European Union’s AI Act appeared first on Microsoft Azure Blog.
Copilot for all: Introducing Microsoft 365 Copilot Chat
Our ambition is to empower every employee with a Copilot and to transform every business process with agents. From Dow to Disney, companies are going big with Microsoft 365 Copilot and agents, uncovering key scenarios that can deliver real ROI.
The post Copilot for all: Introducing Microsoft 365 Copilot Chat appeared first on Microsoft 365 Blog.
Azure Storage—A look back and a look forward
Azure Storage has evolved to bolster the evolution of Microsoft AI and enterprise cloud onboarding with multiple innovations.
The post Azure Storage—A look back and a look forward appeared first on Microsoft Azure Blog.
Lexmark Showcases New Printers and Technology Solutions for Retailers at NRF 2025
The future of retail with Dynamics 365 AI-powered ERP solutions
This year at NRF, we will showcase the latest AI and agent innovations in Dynamics 365 AI-powered ERP and Service solution.
The post The future of retail with Dynamics 365 AI-powered ERP solutions appeared first on Microsoft Dynamics 365 Blog.
Boost processing performance by combining AI models
Look at how a multiple model approach works and companies successfully implemented this approach to increase performance and reduce costs.
The post Boost processing performance by combining AI models appeared first on Microsoft Azure Blog.
Lexmark Named 2025 Leader in LGBTQ+ Workplace Inclusion
Explore the business case for responsible AI in new IDC whitepaper
Read the new whitepaper from IDC and Microsoft for guidance on building trustworthy AI and how businesses benefit from using AI responsibly.
The post Explore the business case for responsible AI in new IDC whitepaper appeared first on Microsoft Azure Blog.
What Is DNS Security?
Learn more about DNS security, how it works, why it is important and best practices for enhancing it.
The post What Is DNS Security? appeared first on Datto.
Xerox to Acquire Lexmark
Transaction between printing industry icons is expected to close in second half of 2025
Achieving AI-powered success: Learnings from Cloud Cultures Season 3
In the Cloud Cultures series, leaders from 12 different countries share how they’re tackling some of the world’s most complex challenges.
The post Achieving AI-powered success: Learnings from Cloud Cultures Season 3 appeared first on Microsoft Azure Blog.
Microsoft Cost Management—2024 year in review
Introduction The year 2024 was all about accelerating advancements in AI technologies with improved and much more powerful language models, agent eco-systems and accompanying tools to build them, and of course advancements in the silicon layer. As companies adopt these new technologies, they are also focused on the ROI (Return on investment) and you as
The post Microsoft Cost Management—2024 year in review appeared first on Microsoft Azure Blog.
Datto Launches ‘State of the MSP Industry 2025 Look Ahead: Trends, Growth and Strategies for Success’
Discover key insights from the State of the MSP Industry 2025 Look Ahead. Learn how to drive growth, boost profitability and thrive in a competitive market.
The post Datto Launches ‘State of the MSP Industry 2025 Look Ahead: Trends, Growth and Strategies for Success’ appeared first on Datto.
Announcing the o1 model in Azure OpenAI Service: Multimodal reasoning with “astounding” analysis
We are pleased to announce that the o1 model is coming soon to Microsoft Azure OpenAI Service. This multimodal model brings advanced reasoning capabilities and improvements that will significantly enhance your AI applications and solutions. The o1 model supports both text and vision inputs, making it ideal for a wide range of applications from complex problem-solving to contextual AI experiences.
The post Announcing the o1 model in Azure OpenAI Service: Multimodal reasoning with “astounding” analysis appeared first on Microsoft Azure Blog.
Microsoft is named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
We’re proud to announce that Microsoft has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center.
The post Microsoft is named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center appeared first on Microsoft Dynamics 365 Blog.
Try multilingual voice agents in Dynamics 365 Contact Center
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for each language, making things complicated and slowing down deployments. Now, with multilingual voice agents, the retailer can handle all customer calls using one phone number, easily switching languages mid-call based on customer input. That
The post Try multilingual voice agents in Dynamics 365 Contact Center appeared first on Microsoft Dynamics 365 Blog.
Datto Endpoint Backup: Revolutionizing Endpoint Protection for MSPs
Datto Endpoint Backup helps MSPs secure their client endpoints while driving efficiency and profitability. Read the blog to learn more.
The post Datto Endpoint Backup: Revolutionizing Endpoint Protection for MSPs appeared first on Datto.
The latest on AI at work: December 2024
Every organization is looking to maximize their AI ROI, and we want to help. Each month, we’ll share how customers are using Microsoft 365 Copilot and agents to transform work and business processes, along with highlights of the latest Copilot innovations. Let’s dig in.
The post The latest on AI at work: December 2024 appeared first on Microsoft 365 Blog.
Real-world success with continuous modernization
Take a look at three companies who invested in continuous, holistic modernization with remarkable success.
The post Real-world success with continuous modernization appeared first on Microsoft Azure Blog.
Datto Cloud: Revolutionizing Disaster Recovery With 1 Click
Datto Cloud enables MSPs and SMBs to perform disaster recovery with a single click. Read the blog to learn more.
The post Datto Cloud: Revolutionizing Disaster Recovery With 1 Click appeared first on Datto.
Geocoding: The first step towards unlocking location intelligence
Microsoft Azure Maps is a collection of mapping and location APIs that enable enterprises to add location intelligence into their solutions.
The post Geocoding: The first step towards unlocking location intelligence appeared first on Microsoft Azure Blog.
Pipeline optimization: How to prioritize and close more deals
Real-time insights are crucial, but they’re not always easy to come by. That’s where AI-driven predictive analytics can help.
The post Pipeline optimization: How to prioritize and close more deals appeared first on Microsoft Dynamics 365 Blog.
Unveiling the future of AI innovation for ISVs
At Microsoft Ignite in November 2024, we announced offerings and resources to empower software companies in the landscape of AI-powered experiences.
The post Unveiling the future of AI innovation for ISVs appeared first on Microsoft Azure Blog.
Deprecation of VAT return direct submission to UK MTD in Dynamics 365 Finance for on-premises deployments
Since 2019, Dynamics 365 Finance has supported direct system-to-system integration with the web service provided by His Majesty’s Revenue and Customs (HMRC) to submit Value Added Tax (VAT) returns for UK-registered companies under the Making Tax Digital (MTD) project.
Due to security requirements, we must modify our implementation approach and can no longer support this integration for on-premises deployments of Dynamics 365 Finance.
The post Deprecation of VAT return direct submission to UK MTD in Dynamics 365 Finance for on-premises deployments appeared first on Microsoft Dynamics 365 Blog.
Lexmark Named Managed Print Services Leader by Quocirca for 12th Year
Optimize your email marketing campaigns with advanced analytics features
As a marketer, the key to optimize your email performance lies in understanding your customers. Every interaction with a customer is a goldmine of information, revealing critical insights into their behavior, preferences, and engagement patterns. Savvy marketers harness this data to tailor content, enhance customer experiences, and elevate engagement rates. Despite the rise of new
The post Optimize your email marketing campaigns with advanced analytics features appeared first on Microsoft Dynamics 365 Blog.
Microsoft is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric and Product-Centric Enterprises
Microsoft is leader in both Gartner’s Magic Quadrants for Cloud ERP for Service-Centric and Product-Centric Enterprises.
The post Microsoft is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric and Product-Centric Enterprises appeared first on Microsoft Dynamics 365 Blog.
Three new ways small and medium-sized businesses can purchase Microsoft 365 Copilot
In today's fast-paced market, agility is the key to success. Small and medium-sized businesses (SMBs) need an AI solution that helps them work smarter.
The post Three new ways small and medium-sized businesses can purchase Microsoft 365 Copilot appeared first on Microsoft 365 Blog.
Customize Dynamics 365 Sales Agents with your data sources and taxonomy
This week at Microsoft Ignite, we announced new capabilities to further enhance your agents by grounding them in your company’s unique data and taxonomy, as well as enriching the agents’ knowledge with third-party data. This allows the agent to assess a lead’s intent to buy with greater precision, providing a more comprehensive and accurate data set for the agent to work with. These capabilities will be rolling out in early 2025.
The post Customize Dynamics 365 Sales Agents with your data sources and taxonomy appeared first on Microsoft Dynamics 365 Blog.
Lexmark Global Headquarters Earns CarbonNeutral® Office Designation
Redefine development: AI-first innovation with agents and Microsoft Copilot in Power Platform
New AI features across Microsoft Power Platform, Microsoft Copilot Studio, and Microsoft Power Apps help accelerate business development and improve security and governance. Read more.
The post Redefine development: AI-first innovation with agents and Microsoft Copilot in Power Platform appeared first on Microsoft Power Platform Blog.
Introducing Copilot Actions, new agents, and tools to empower IT teams
Microsoft 365 Copilot is becoming a daily habit for people around the world—already, nearly 70% of Fortune 500 companies are using it. Dow anticipates that Copilot will save it millions of dollars on shipping operations in the first year; at Bank of Queensland Group, 70% of users are saving two and a half to five hours per week; Eaton is speeding up internal documentation processes by 83%; and Accenture is going big, rolling out Copilot to 100,000 employees.
The post Introducing Copilot Actions, new agents, and tools to empower IT teams appeared first on Microsoft 365 Blog.
The Future of PSA: Harnessing AI for Next-Gen Service Delivery at DattoCon Asia-Pacific
Discover highlights from DattoCon APAC as Autotask unveils its AI-driven future, ticketless service and a unified platform for MSPs.
The post The Future of PSA: Harnessing AI for Next-Gen Service Delivery at DattoCon Asia-Pacific appeared first on Datto.
DattoCon APAC Awards: Honouring Excellence and Innovation in IT
Celebrate the 2024 DattoCon APAC Awards, honouring top MSPs for excellence, innovation and community impact. Discover the winners driving the IT industry's future.
The post DattoCon APAC Awards: Honouring Excellence and Innovation in IT appeared first on Datto.
How Kaseya Leverages AI to Benefit MSPs Today and Tomorrow
Learn about the exciting AI-enhanced innovations in Kaseya solutions discussed at Kaseya DattoCon 2024
The post How Kaseya Leverages AI to Benefit MSPs Today and Tomorrow appeared first on Datto.
Boost seller productivity with document summary by Copilot in Dynamics 365 Sales
New summarization capabilities provided by Copilot in Dynamics 365 Sales, allow sellers to obtain pertinent details from sales documents in minutes. Sellers quickly gain insights into customer requirements, budget details, timelines, and main decision makers. Enabling them to prepare for prospect meetings more effectively and engage in more informed and meaningful conversations.
The post Boost seller productivity with document summary by Copilot in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.
The latest on AI at work: November 2024
For Microsoft and our customers, work is changing at the speed of AI. To help you stay ahead, we’ll share monthly highlights of new Microsoft Copilot innovations, plus the latest from our customers on how they’re getting the most value from Copilot.
The post The latest on AI at work: November 2024 appeared first on Microsoft 365 Blog.
5 Reasons Why Kaseya DattoCon 2024 Was Unmissable (and Why You Need to Be There in 2025)
Unlock highlights from Kaseya DattoCon 2024, including key product launches, profitability insights and event highlights. Don’t miss next year’s must-attend event!
The post 5 Reasons Why Kaseya DattoCon 2024 Was Unmissable (and Why You Need to Be There in 2025) appeared first on Datto.
Lexmark Receives Duo of Awards from Seramount in Recognition as Top Employer
The next chapter for the Schedule Board: Enhanced Usability and Performance
Today, we are thrilled to unveil the dramatically enhanced Schedule Board on Universal Resource Scheduling. At the core of this update, we are moving from the legacy ExtJS to a modern React component for the schedule board. Our guiding principle for this upgrade has been visual parity. The Resource panel, Requirements panel, Filters, and Views are all exactly as you know and love. But look closer, and you’ll discover the subtle enhancements we've made based on your valued feedback.
The post The next chapter for the Schedule Board: Enhanced Usability and Performance appeared first on Microsoft Dynamics 365 Blog.
2024 release wave 2 launches with hundreds of Copilot capabilities
Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing.
The post 2024 release wave 2 launches with hundreds of Copilot capabilities appeared first on Microsoft Power Platform Blog.
Streamline collaboration with the new chat and channels experience in Microsoft Teams
Working together can turn great ideas into reality and bring people together as a team. We’ve been paying attention to our customers’ evolving needs in the AI-powered workplace, which require faster, simpler, and smarter solutions to achieve more.
The post Streamline collaboration with the new chat and channels experience in Microsoft Teams appeared first on Microsoft 365 Blog.
Microsoft 365 Copilot drove up to 353% ROI for small and medium businesses—new study
As a small or medium-sized business (SMB) leader, you’ve likely heard a lot about generative AI and how it’s transforming businesses of all sizes. To better understand how AI is helping businesses grow and compete, Microsoft commissioned Forrester Consulting to study the potential return on investment (ROI) of Microsoft 365 Copilot for SMBs.
The post Microsoft 365 Copilot drove up to 353% ROI for small and medium businesses—new study appeared first on Microsoft 365 Blog.
Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service for the sixth year in a row
We’re honored to announce that Microsoft has, once again, been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide. This is the sixth year we’ve received this recognition and we’re thrilled to be positioned highest in both the ability to execute and furthest on completeness of vision axes.
The post Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service for the sixth year in a row appeared first on Microsoft 365 Blog.
Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service for the second year in a row
The path to IT modernization involves the integration of technology to optimize processes and elevate experiences for customers and employees alike. Microsoft recognizes that customers have many tech and vendor choices on this journey to help solve their biggest workplace challenges.
The post Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service for the second year in a row appeared first on Microsoft 365 Blog.
QR Code Scams are on the Rise: Here’s All You Need to Know
Drivers around Europe have been warned not to scan QR codes for parking tickets due to a recent incident where threat actors tricked unsuspecting victims into scanning malicious QR codes and entering personal information. In this article, we’ll discuss how QR code scams work, the risks they pose, and how you can protect your business with Hornetsecurity’s Advanced Threat Protection and its unique QR Code Analyzer. With the increasing reliance on QR codes for everyday transactions, understanding these threats has never been more critical.
Hornetsecurity and Vade Email Filtering – Stronger Together
Vade joining the Hornetsecurity group has brought big benefits to customers from both sides, with the combination of filtering technologies high up on the list. In this article, we’ll look at how our filtering has been enhanced and what this means for mailboxes protected by Vade or Hornetsecurity now.
AI-powered business innovation with the Power Platform Community
Welcome to the third annual Power Platform Community Conference (PPCC)! The buzz at the MGM Grand is electric with more than 6,000 of our favorite friends from the Power Platform community gathered here in Las Vegas.
The post AI-powered business innovation with the Power Platform Community appeared first on Microsoft Power Platform Blog.
Stay Alert for Phishing Scams This Holiday Season
Hackers Don’t Take Holidays
Summer is here! Naturally the summer holiday is when we indulge in relaxation, budget planning, vacations, visiting our family… etc, during those ‘stressful’ engaging times, often we tend to miss the minor cues of the too-good-to-be-true phishing email offers we receive.
Unveiling agents built with Microsoft Copilot Studio to supercharge your business
At Microsoft, we understand that every organization is unique, and to get the most out of AI, you will want to customize it for your business’s specific needs and processes. Whether you’re a user, developer, or IT professional, Microsoft Copilot Studio offers a comprehensive platform for creating, managing, and deploying AI agents.
The post Unveiling agents built with Microsoft Copilot Studio to supercharge your business appeared first on Microsoft Power Platform Blog.
Enable reusability and maintain best practices with the catalog in Microsoft Power Platform
When building solutions in Microsoft Power Apps and Microsoft Power Automate, your organization may have company-specific needs and complex scenarios, such as custom mappings to various data sources, multi-faceted flows and triggers, and embedding various components with custom logic into apps. There is also repetitive work, such as implementing delicate design patterns, branding, and reusing links.
The post Enable reusability and maintain best practices with the catalog in Microsoft Power Platform appeared first on Microsoft Power Platform Blog.
How the Microsoft Power Platform community is using low-code and AI to transform work and lives
The Microsoft Power Platform community keeps showing us the next frontiers of innovation and creativity. These stories from our community below showcase some of the most innovative and inspiring work we’ve seen.
The post How the Microsoft Power Platform community is using low-code and AI to transform work and lives appeared first on Microsoft Power Platform Blog.
Reduce development times and increase ROI with Microsoft Power Platform
To support investment decisions, Microsoft commissioned a 2024 Forrester Total Economic Impact study that quantified Microsoft Power Platform's impact.
The post Reduce development times and increase ROI with Microsoft Power Platform appeared first on Microsoft Power Platform Blog.
Lexmark Named 2024 Global Print Security Leader by Quocirca
Showcasing AI innovation at the third annual Power Platform Community Conference
Get ready to ignite your passion for innovation at the 2024 Power Platform Community Conference (PPCC). This year, we're bringing together some of the brightest minds and most enthusiastic members of the Microsoft Power Platform community for an unforgettable experience.
The post Showcasing AI innovation at the third annual Power Platform Community Conference appeared first on Microsoft Power Platform Blog.
Fast track development with AI and low-code
AI is driving unprecedented opportunities for businesses. With advancements in AI and low-code development platforms, organizations are finding new ways to accelerate their growth and efficiency.
The post Fast track development with AI and low-code appeared first on Microsoft Power Platform Blog.
Litera and Accenture transform business processes with Microsoft Copilot connectors
Using Copilot Connectors in Microsoft Copilot Studio, organizations can create, extend, enrich, and customize Copilot with knowledge and actions that for the unique way their customers work.
The post Litera and Accenture transform business processes with Microsoft Copilot connectors appeared first on Microsoft Power Platform Blog.
Lexmark Again Named a Leader in Cloud Print Services by Quocirca
Lexmark Drives Innovation With A3 Printers and MFPs Designed for Versatility, Simplicity and Sustainability
With Eye on Sustainability, Lexmark Earns ENERGY STAR® Partner of the Year Award for Sustained Excellence
How Large Language Models Are Transforming Email Security
With the proliferation of Artificial Intelligence (AI) in the realm of email security, the battle against phishing and spear-phishing attacks requires increasing sophistication from security providers. Leveraging AI technologies has become a cornerstone of defense strategies, enabling rapid analysis of emails to identify potential scams with greater efficiency than ever before. Among the latest advancements reshaping this landscape are Large Language Models (LLMs).
Spear Phishing vs Phishing: What’s a Greater Threat for Your Business
Spear phishing, also known as business email compromise (BEC), was the costliest email threat in 2022, resulting in reported losses of more than $2.7 billion for victims. Meanwhile, email-based phishing produced the highest victim count of any cyberthreat, with more than 300,000 recorded over the same period. That raises an important question. When comparing spear phishing vs phishing, which is a greater threat for your business?
Email Protection: How to Talk to Your Clients
Email is the top vector for cyberthreats and a leading source of compromise for businesses. Despite the considerable risks of email threats, many SMBs choose to forgo adequate email protection due to a lack of resources, awareness, or both.
How Vade Delivers Phishing Awareness Training When Users Need it Most
The market for security awareness training is expected to reach $10 billion by 2027, a ten-fold increase since 2014. Despite increased investments in phishing training, the cyberthreat remains the top Internet crime by victim count. According to the IC3 Internet Crime Report, phishing accounted for more than 300,000 reported security incidents in 2022, a total more than four-times the second crime category. The cost of attacks also increased 18% year-over-year to $52.1 (USD) million.
Verizon Data Breach Investigations Report 2023: Our Top Takeaways
Each year the Verizon Data Breach Investigations Report presents a snapshot of global cybersecurity. After the recent release of the 2023 report, our team sat down to examine the findings and compare them with our analysis and observations from the field.
5 Questions to Ask When Choosing an Email Security Solution
Email is a top attack vector and one of your clients’ biggest points of vulnerability to cyber threats. If you’re in the market for an email security solution, the good news is that you have lots of options. The bad news is that email security solutions vary widely in terms of efficacy and ease of use.
Often, small details and subtle features can make or break a security solution. This post will cover the five questions you should ask before choosing an email security solution for Microsoft 365.
Productivity Suite Security: A New Approach
Productivity suites like Microsoft 365 and Google Workspace have transformed workplace collaboration. Today, more than four in 10 organizations use a hybrid workforce, a development made possible by these platforms. While it has given organizations greater flexibility in how work gets done, it has also multiplied the number of vulnerabilities they must protect. Organizations now face the critical need to take a new approach to productivity suite security.