With a manage service provider partner working with you and your team, you can ease the worries of having to micro manage your system. Regardless of your system being On-Premise, or Cloud, Telecommunication, Security, A trusted Manage Service Provider Partner can work with you on managing, accomplishing, your resources and Time.
A well maintained computer system network always runs better with proactive maintenance. Depending the services acquired, you can have a 24/7 Always Eyes-On Monitoring to offer you an additional level of comfort.
A professional Manage Service Provider Partner can work with other providers in resolving issues of internet access connection, mobiles, telecomunications, web related problems, and remote connections, as well as software related issues. This can minimize the amount of time it takes to resolve the issue, as well as let you focus on other parts of the business.
One main question that comes to mind is, does it cost more? When taking into factor the true cost of downtime, it does not actually cost more for managed services, but less. Being able to remote monitor, asses, and setup regular maintenance schedules, it allows us to have less roll out visits, and more time on ensuring a smooth running network service. This way we can provide more time on looking at ways of improving your system and work on automating different tasks for you.
As with many things, it comes down to what services and/or products are included in a monthly fixed price. Yes it is another monthly fee which none of actually want in life let alone business. Can you actually still operate if your system is down ? How much will it actually cost you if your system does go down? Employees idling, customers possibly waiting, vendors looking for payment, or the intangible costs of idling real estate & utilities.
Resolve problems before they can affect you in a negative way. This would be the largest benefit of them all. All of it will happen behind the scenes without you even knowing anything has happened at all.
Managing and controlling the business operating costs with a flat fee bill modeling, is very cost effective. Being Cost Effective rather than short-term price conscious is a Cost Management Business Practice.
There are many small if not even medium size I.T. Firms out there who will say they can offer a Managed Service. Most of these firms just offer a Remote-Access at the time of a problem is happening, fix it, and leave it as that. This isn't preventive if the problem can be assessed and fix prior to the incident happening. Also Manage Service Partners, monitor and manage the age of your equipment, dated software, Security Software Updates, Performance of the network, Server Degredations, Backup's ensuring they are always being done. Are you alerted to when your back fails?
Do you have 1 Number to call or 1 Contact when technology goes wrong? Are you aware of which sites are mostly visited, or which users are using up the network bandwidth?
Do you feel you have control of your technological environment?